Harnessing the Power of Customer Care

Empowering Organizations to Enhance The Service Experience For Their Customers

Join us February 4-6, 2019, as Customer Response Summit visits iconic New Orleans. In the heart of downtown, The Roosevelt New Orleans - a Waldorf Astoria Hotel will provide the perfect backdrop for our community's inspiring deep dive into all things CX.

The summit will continue to embody our “Leaders Learning From Leaders” approach, focusing on content that is relevant to your brand and will have an impact on your customers. Managing cross-functional teams, digital transformation, cultivating customer loyalty, and more will be featured topics of discussion. The customer experience conference will include keynotes from Tesla, HomeAway at Expedia, Inc., as well as additional panelists and speakers from Symantec, Groupon, Quicken Loans, Marriott, and more.

Network with a passionate, dedicated group of customer driven professionals who are open and willing to share best practices and opportunities for improvement. Stay on top of the latest industry trends and take back actionable ideas that will energize and strengthen your customer experience operations.


It’s time to join these leaders and amplify your customer care strategy!


Complete the form below to access the official CRS New Orleans Agenda. 





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