VIRTUAL BRIEFING SERIES - PART 4 - WATCH NOW

Customer Experience strategy is a culmination of both internal and outsourced support. Global impacts are creating significant changes for outsourcing providers. This Virtual Briefing is focused on how global outsourcers are responding to the changing dynamics of their geographical footprints, volume fluctuations, and the need for multiple operating models. Hear how global outsourcers are approaching business, employee, and customer considerations to support your organization in unprecedented times.

In this virtual briefing, you will learn:

  • Understand challenges outsourcers are facing to ensure business continuity
  • Learn about creative solutions being implemented in these partnerships

  • Map out the questions you need to be asking of your outsourced partner

  • Identify what you can do to ensure success with your outsourced partner

WATCH THE VIRTUAL BRIEFING

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