VIRTUAL BRIEFING SERIES - PART 2 - WATCH NOW
This Virtual Briefing is powered to give you real information on how you can quickly and effectively implement bots and a channel guidance strategy into your planning to help alleviate service issues and pain points.
In this virtual briefing, you will learn:
Requirements and considerations for implementing bots
Effective ways to further your current bot usage strategy
Realistic implementation timelines for effective bot usage
How to implement a channel guidance strategy to reduce wait times
How to implement channel pivoting strategies to move contacts from phone into digital
How to ensure your customers are getting their issues resolved using your self help portal
WATCH THE VIRTUAL BRIEFING
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