VIRTUAL BRIEFING SERIES - PART 2 - WATCH NOW
This Virtual Briefing is powered to give you real information on how you can quickly and effectively implement bots and a channel guidance strategy into your planning to help alleviate service issues and pain points.
In this virtual briefing, you will learn:
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Requirements and considerations for implementing bots
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Effective ways to further your current bot usage strategy
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Realistic implementation timelines for effective bot usage
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How to implement a channel guidance strategy to reduce wait times
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How to implement channel pivoting strategies to move contacts from phone into digital
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How to ensure your customers are getting their issues resolved using your self help portal
WATCH THE VIRTUAL BRIEFING
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