Download the webinar to learn:
- How to know if you are ready for a bot
- Identifying where bots fit best
- Real-life examples of bots
- Best practices and things to think about before launching a bot
Meet Our Speakers
VP of Operation Services, Support & Experience Stores
Shellie Dow, Vice President of Operation Services, Support and Stores at Nintendo of America.
Shellie defines and delivers experiences that bring big smiles to customer’s faces. By leading three teams that test, sell and support Nintendo products she is uniquely positioned to drive the best customer experience. She leads the software testing team to ensure Nintendo’s software is high quality and delivers “WOW’ game play. She leads the eCommerce and New York Store teams to create memorable fan experiences. And she leads the after-sale support teams where customer frowns are quickly turned back into smiles.
Customer Experience Manager
With a passion for the outdoors and the Northwest, Kim spent nearly 11 years with Jackson Hole Ski Resort with 8 of those as the Guest Services Manager. She joined Stio in mid-2018 as the Customer Experience Manager to drive the experience delivery for this emerging luxury outdoor clothing brand. Kim is also an avid gardener and skier.
Director Product Marketing
Execs In The Know
Chad McDaniel is a well-known advocate for the Customer Management Executive. He works tirelessly to showcase the success of today's Customer Executive.
Execs In The Know believes that advancements in customer success are created when leaders share experiences, outlooks and insights - “Leaders Learning From Leaders.” Our mission is to provide measurable value to the corporate customer executive, by delivering customer experience improvements, in an efficient and effective manner.
Execs In The Know connects customer professionals to valuable content, thought leadership, industry insight, peer-to-peer collaboration and networking opportunities. We support the customer professional in a live format by hosting national events (Customer Response Summit) and conducting a series of Executive Think Tanks.
DOWNLOAD THE WEBINAR
FOR MORE FROM EXECS IN THE
KNOW, VISIT OUR WEBSITE!
By signing up/submitting this form, you agree to receive communications from Execs In The Know, LLC. I can withdraw my consent at any time. The data will be processed until the consent is withdrawn.
In addition, you agree to have your contact information, including email, passed on to Quiq for the purpose of marketing emails and follow-up based on your interests.
© 2019 Execs In The Know