Transform the Digital Customer Experience

On Demand Webinar

Digital transformation. It’s disrupting every industry and impacting how you deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value – without driving additional costs.
View our webinar and learn: 

  • Why digital transformation needs to be a focus in customer service.
  • What digital technologies are being used by top companies to maximize customer satisfaction and drive revenues.
  • How to take an innovative approach to transforming the customer experience.

Complete the form on the right and we will send you a link to the recorded version of the webinar when it's available.


Meet Our Speakers

Vijai Shankar - Senior Director of Industry Marketing at [24]
Vijai brings more than 15 years of experience in enterprise software and his responsibilities include leading vertical marketing research, messaging, and go-to-market strategy. Prior to [24]7, Vijai held senior marketing positions at Kony, Genesys, and VeriSign where he was responsible for product marketing, messaging, and go-to-market for strategic products and drove new customer acquisition programs in key verticals.

Chad McDaniel is a well-known advocate for the Customer Management Executive and President of Execs In The Know. He works tirelessly to showcase the success of today's Customer Executive.

Execs In The Know believes that advancements in customer success are created when leaders share experiences, outlooks and insights - “Leaders Learning From Leaders.” Our mission is to provide measurable value to the corporate customer executive, by delivering customer experience improvements, in an efficient and effective manner.

Execs In The Know connects customer professionals to valuable content, thought leadership, industry insight, peer-to-peer collaboration and networking opportunities. We support the customer professional in a live format by hosting national events (Customer Response Summit) and conducting a series of Executive Think Tanks.


Fill in the form below to view the webinar. 


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