The New Face of Omnichannel Support With Zendesk
On Demand Recording
Customer expectations are evolving. Businesses no longer have the luxury of dictating how and when a customer can reach them. Customers will have requests at all hours of the day and they'll want to connect across a variety of channels. Research shows that 64% of customers expect to receive real-time assistance, regardless of the channel, and 87% of them think brands need to put more effort into providing a seamless customer service experience. These shifts are real, and companies that do not keep up, will become less relevant in the coming years, or be eaten by competitors who do a better job at it.
Join us to learn how businesses can provide customers with an effortless, omnichannel support experience that differentiates their brand.
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Product Marketing Manager
Execs In The Know
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