The New Face of Omnichannel Support With Zendesk
On Demand Recording
Customer expectations are evolving. Businesses no longer have the luxury of dictating how and when a customer can reach them. Customers will have requests at all hours of the day and they'll want to connect across a variety of channels. Research shows that 64% of customers expect to receive real-time assistance, regardless of the channel, and 87% of them think brands need to put more effort into providing a seamless customer service experience. These shifts are real, and companies that do not keep up, will become less relevant in the coming years, or be eaten by competitors who do a better job at it.
Join us to learn how businesses can provide customers with an effortless, omnichannel support experience that differentiates their brand.
Complete the form on the right and we will send you a link to the recorded version of the webinar.
Meet Our Speakers
Product Marketing Manager
Execs In The Know
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